Terms of Service

Last Updated: January 16, 2026

Terms at a Glance

By using Vylo, you agree to these terms. You must be 18 or older to use the app. Subscriptions auto-renew unless cancelled. We provide affirmations for wellness purposes—not medical or therapeutic advice. You own your data, and we respect your privacy.

1. Acceptance of Terms

Welcome to Vylo. These Terms of Service (“Terms”) govern your access to and use of the Vylo mobile application (the “App”) provided by Vylo (“we,” “us,” or “our”).

By downloading, installing, or using the App, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the App.

2. Eligibility

You must be at least 18 years of age to use Vylo. By using the App, you represent and warrant that:

  • You are at least 18 years old
  • You have the legal capacity to enter into these Terms
  • You will comply with all applicable laws and regulations
  • All information you provide is accurate and truthful

If you are accessing the App on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. License to Use the App

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on your personal iOS device solely for your personal, non-commercial use.

3.1 Restrictions

You agree NOT to:

  • Copy, modify, distribute, sell, or lease any part of the App
  • Reverse engineer, decompile, or attempt to extract the source code of the App
  • Remove, alter, or obscure any copyright, trademark, or proprietary notices
  • Use the App for any illegal or unauthorized purpose
  • Interfere with or disrupt the operation of the App
  • Attempt to gain unauthorized access to any part of the App or related systems
  • Use automated systems (bots, scrapers) to access the App
  • Redistribute or resell affirmation content from the App

4. Subscription Terms

Vylo offers subscription-based access to premium features. By purchasing a subscription, you agree to the following terms:

4.1 Subscription Plans

We offer the following subscription options:

  • Weekly Subscription: $9.99 per week, billed weekly
  • Monthly Subscription: $17.99 per month, billed monthly
  • Annual Subscription: $44.99 per year (equivalent to ~$3.75/month), billed annually
  • Lifetime Purchase: $89.99 one-time payment for lifetime access

Prices are in USD and may vary by region. Prices are subject to change with notice.

4.2 Free Trial

We may offer a 3-day free trial for the Annual Subscription. Your subscription will begin automatically at the end of the trial period unless you cancel before the trial expires. No charges will be made during the trial period.

4.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period (monthly or annually) unless you cancel at least 24 hours before the renewal date. You will be charged the then-current subscription price upon renewal.

You can manage your subscription and turn off auto-renewal in your Apple ID Account Settings after purchase.

4.4 Payment

All payments are processed through Apple’s In-App Purchase system. By purchasing a subscription, you agree to Apple’s terms and conditions for In-App Purchases. Payment will be charged to your Apple ID account at confirmation of purchase.

4.5 Cancellation

You may cancel your subscription at any time through your Apple ID Account Settings. Cancellation will take effect at the end of the current billing period. You will continue to have access to premium features until the end of the period you’ve paid for.

No refunds will be provided for partial subscription periods, except as required by law or as described in Section 4.6.

4.6 Refund Policy

All subscription purchases are processed through Apple’s App Store. Refund requests must be submitted directly to Apple through your App Store account. We do not have the ability to issue refunds for purchases made through the App Store.

For refund requests, please visit: https://support.apple.com/en-us/HT204084

Refund eligibility is determined by Apple’s refund policies. Generally, refunds may be available if:

  • The subscription was purchased by mistake
  • The App has a technical issue that prevents its use
  • The purchase was unauthorized
  • Other circumstances as determined by Apple

5. Intellectual Property Rights

5.1 Ownership

Vylo and all of its content, features, and functionality (including but not limited to affirmations, text, graphics, logos, icons, images, audio, software, and design) are owned by Vylo and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Trademarks

Vylo, the Vylo logo, and all related names, logos, and slogans are trademarks or registered trademarks of Vylo. You may not use these marks without our prior written permission.

5.3 Limited Use of Content

Affirmations provided in the App are for your personal, non-commercial use only. You may not:

  • Reproduce, distribute, or publicly display affirmations outside the App
  • Use affirmations for commercial purposes
  • Create derivative works based on our affirmations
  • Claim authorship of our affirmations

6. User-Generated Content

If we introduce features that allow you to create custom affirmations or other content, you retain ownership of that content. However, by creating content in the App, you grant us a non-exclusive, royalty-free, worldwide license to use, store, and display that content solely for the purpose of operating and improving the App.

You represent and warrant that any content you create:

  • Does not infringe on the rights of any third party
  • Does not contain illegal, harmful, or offensive material
  • Complies with all applicable laws

7. Health and Wellness Disclaimer

IMPORTANT: Vylo is designed for general wellness and self-improvement purposes. It is NOT a substitute for professional medical, psychological, or therapeutic advice, diagnosis, or treatment.

7.1 Not Medical Advice

The affirmations and content provided in the App are for informational and inspirational purposes only. They should not be relied upon as medical, psychological, or professional advice. Always seek the advice of qualified health professionals with any questions you may have regarding a medical or mental health condition.

7.2 No Guarantees

While positive affirmations may support emotional well-being for some users, we make no guarantees or warranties regarding:

  • The effectiveness of affirmations for any particular purpose
  • Improvements in mental health, emotional state, or life circumstances
  • Specific outcomes or results from using the App

7.3 Crisis Resources

If you are experiencing a mental health crisis, please contact emergency services or a crisis helpline immediately:

8. Prohibited Conduct

You agree not to use the App to:

  • Violate any local, state, national, or international law
  • Infringe on the intellectual property rights of others
  • Transmit any harmful code, viruses, or malware
  • Harass, abuse, or harm another person
  • Impersonate any person or entity
  • Collect or harvest information about other users
  • Interfere with the security or operation of the App
  • Use the App for any commercial purpose without our permission

9. Third-Party Services

The App may integrate with or contain links to third-party services, including:

  • RevenueCat (subscription management)
  • Mixpanel (analytics)
  • Meta/Facebook SDK (advertising attribution and analytics)
  • TikTok Business SDK (advertising attribution)
  • Apple services (notifications, widgets, In-App Purchases)

Your use of these third-party services is governed by their respective terms of service and privacy policies. We are not responsible for the practices, content, or policies of third-party services.

10. Disclaimer of Warranties

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The App will be uninterrupted, secure, or error-free
  • Defects will be corrected
  • The App is free from viruses or harmful components
  • The results obtained from using the App will be accurate or reliable

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VYLO, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Vylo, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use or misuse of the App
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you create or submit through the App

13. Modifications to the App and Terms

13.1 App Changes

We reserve the right to modify, suspend, or discontinue the App (or any part thereof) at any time, with or without notice, for any reason. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the App.

13.2 Terms Changes

We may update these Terms from time to time. When we make material changes, we will:

  • Update the “Last Updated” date at the top of these Terms
  • Notify you through the App or via email (if we have your contact information)
  • Post the updated Terms on our website

Your continued use of the App after changes are posted constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the App and cancel your subscription.

14. Termination

14.1 Termination by You

You may stop using the App at any time by uninstalling it from your device and canceling your subscription through your Apple ID Account Settings.

14.2 Termination by Us

We reserve the right to suspend or terminate your access to the App at any time, with or without notice, for any reason, including but not limited to:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Requests by law enforcement or government agencies
  • Discontinuation of the App

14.3 Effect of Termination

Upon termination, your right to use the App will immediately cease. You will lose access to any premium features associated with your subscription. Termination does not relieve you of any obligations incurred prior to termination.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

15.2 Dispute Resolution

Any disputes arising out of or related to these Terms or the App shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except as otherwise provided below.

15.3 Exceptions to Arbitration

You may assert claims in small claims court if your claims qualify. Additionally, either party may seek injunctive or other equitable relief in court to prevent infringement or misappropriation of intellectual property rights.

15.4 Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive your right to participate in a class action lawsuit or class-wide arbitration.

15.5 Jurisdiction

For any disputes not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Vylo regarding your use of the App and supersede all prior agreements, understandings, and representations.

18. Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Vylo.

19. Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section is void.

20. Contact Information

If you have questions, concerns, or feedback regarding these Terms, please contact us:

21. Apple-Specific Terms

Because the App is available through the Apple App Store, the following additional terms apply:

  • These Terms are between you and Vylo only, not Apple, and Apple is not responsible for the App or its content.
  • Apple has no obligation to provide maintenance or support services for the App.
  • In the event of any failure of the App to conform to applicable warranties, you may notify Apple, and Apple will refund the purchase price (if any) for the App. Apple has no other warranty obligation with respect to the App.
  • Apple is not responsible for addressing any claims by you or any third party relating to the App or your use of the App.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right to enforce these Terms against you.
  • You represent that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country, and you are not listed on any U.S. Government list of prohibited or restricted parties.

22. Acknowledgment

By using Vylo, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Thank you for choosing Vylo to support your wellness journey.

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